Mission Statement: TATOC exists to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the voice of owners.

TATOC was formed in 1989 and is the only elected consumer association representing the interests of timeshare owners in Europe. 

Our members' resorts are located across Europe giving TATOC access to over 250,000 timeshare-owning families. Our original objectives from 1989, are as relevant today as they were then, and include...

Consumer Alert - Equity Secure

TATOC has been made aware that timeshare owners are making complaints they are receiving unsolicited calls from Equity Secure, a company operating using a website but does not appear to have a UK office. The firm purports to secure “equity release from your timeshare commitments” and owners are informed the law is to change in January next year, which will result in a doubling of their maintenance fees.

If you have a cashback certificate, don't fall victim to scam that has recently come to our attention.

We've been told that members of the public who purchased a holiday club membership that included a cashback offer are now receiving calls from a separate company to inform them that their cashback certificate has not been correctly registered. As a result, they are invited overseas - usually Spain or the Canaries - to find ways around the problem and this is where, at their most vulnerable, people tend to be pressured into making decisions they later regret.

TATOC, the Timeshare Association, announces the launch of a new Code of Practice for re-sale companies

TATOC has announced the launch of a new Code of Practice specifically for timeshare re-sale companies. The new Code has been established to provide maximum consumer protection while providing a fair and equal opportunity for re-sale companies operating within the Code’s guidelines.

Worldwide Timeshare Hypermarket and Travel and Leisure Group, two of the UK’s largest timeshare re-sale organisations have already signed up to the Code.